1 p.m. - 2 p.m.
Chapter Presidents Meeting
FAR EAST - MEZZANINE
(Closed Meeting)
5:30 p.m. - 7:30 p.m.
Welcome Reception
CROWN ROOM - PENTHOUSE
Kick off the convention with cocktails and a chance to meet fellow attendees. All are welcome.
12 p.m. – 2 p.m
WBFAA UATC Meeting
STATE ROOM - MEZZANINE
(Closed meeting)
2 P.M. – 5:30 p.m.
CAA Board of Directors
CALIFORNIA ROOM - MEZZANINE
You are welcome to join the CAA Board of Directors as they review the issues facing the industry in California and nationally with committee reports.
9 a.m. - 9:50 p.m.
Alarm.com for Business - Go Big...by Selling Small!
HUNT ROOM - MEZZANINE
Fortunately, cloud computing and IoT have paved a way to lowering the barrier of entry to deliver both a cost effective and sophisticated platform for average businesses by offering a platform and monetizing the features and benefits. Eight out of out of 10 business owners buy a video surveillance system nut 50% of them chose a different provider than the provider of their intrusion system. Offering a platform vs, a product differentiates you from your competition by delivering on the promise to evolve beyond security to meet your customers business needs. Learn about how offering multiple add-on services like Access Control, Video, and/or Analytics all within one app will drive long term customer value and loyalty, and are key to generating incremental growth.
Presenter:
Corey Green, Commercial Sales Manager – West, Alarm.com
9:00 a.m. – 9:50 a.m
CAA Technology and Industry Trends
CALIFORNIA ROOM - MEZZANINE
Our winter report includes best practices for the work from home culture, how predictive data is helping dealers and end users, and how analytics are evolving and improving in the security field. will also review what to expect in 2022 with the supply chain disruptions and how the DIY market is changing and evolving.
Presenters:
Deric Morrow, Regional Sales Manager, AMAG Technology
Chair, CAA Technology Committee
Sam Aviles, Honeywell Fire
10:00 a.m. – 11:15 a.m
State of Marketing Insider Secrets for 2022
CALIFORNIA ROOM - MEZZANINE
Presenter:
David Morgan, Co-Partner, SD Marketing
9:30 a.m. – 11:15 a.m
CAFAA General Meeting
INTERNATIONAL ROOM - MEZZANINE
General membership meeting of the California Automatic Fire Alarm Association (CAFAA) with review and updates on codes and everything fire in the state. All are welcome.
11:30 a.m. – 12:15 p.m
CAA SPONSOR LUNCHEON (TICKET REQUIRED – DEALERS & SPONSORS)
TERRACE ROOM – TERRACE
Representatives of installing companies are welcome to join our sponsors for luncheon.
12:30 a.m. – 1:00 p.m
BSIS: Meet the Chief
TERRACE ROOM – TERRACE
Presenters:
Lynne Andres, Chief, BSIS Gabriella Garcia, Deputy Chief, BSIS Lessing Gold, Partner, MSK
12:15 p.m. – 12:45 p.m.
Key Employment Law Developments In 2021
TERRACE ROOM – TERRACE
This presentation will focus on the key employment law developments in 2021, with a special emphasis on the current state of the law regarding COVID-19 related issues in the workplace. It will also discuss pending employment legislation that the industry should keep in mind as 2022 approaches.
Presenter:
Jeremy M. Mittman, Partner, Mitchell Silberberg & Knupp
1:00 p.m. – 1:50 p.m
ERCES – Emergency Radio Communication Enhancement System – What is it?
INTERNATIONAL ROOM – MEZZANINE
Learn why you need a UL-Listed BDA and what are the IBC, IFC and NFPA code requirements.
Review how to ensure a sustainable solution to the coverage problem and the tips to properly enforcing
specifying a BDA System. There were 98.5% reported building dead spots and 56% experiencing inbuilding
communications failure in emergencies as reported by the International Association of Fire Chiefs
survey. All buildings are required to have radio coverage for emergency responders and reliable in-building
radio signal coverage is a necessity for First Responders arriving at an emergency event.
Presenters:
Joel Dombovy, Regional Sales Manager, Honeywell Fire Distribution
Dan Moore, Business Development Manager, Honeywell Fire Systems, Honeywell Fire
1:00 p.m. – 1:50 p.m.
Be Prepared for Weapons Events and Catastrophic Events
CALIFORNIA ROOM – MEZZANINE
During this interactive webinar and demo, we will explain the EM24 and BluePoint Alert Solutions active-shooter mitigation program and send you alerts just as if it were a real emergency. We will review pricing and projected revenue based on types and sizes of facilities. We will explain the Incident Commanders’ portal, called C2. In addition to the installation, you gain monitoring RMR and RMR based on the number of contacts in a facility that need to be informed during a catastrophic event. In essence, alarm contractors are monetizing the building population. This is one of the fastest growing segments of our business. In some states, this is being legislated as a school facility requirement.
Presenters:
Kevin Lehan, National Sales and Marketing Manager, Emergency24
Dave Ochs, BluePoint Alert Solutions
1:00 p.m. – 1:50 p.m.
New Laws and Risks Affecting Your Operations In 2022
HUNT ROOM – MEZZANINE
Some can be managed, some can be insured, others can be avoided. Learn what threats developing legal trends are placing on your business and how to protect yourself from them. Hear from our expert CAA members representing the legal, insurance and risk management fields, as they talk about current real life scenarios company owners are facing today and what is being done to protect them.
Presenters:
Larry St John, CIC, CRM, Eclipse Insurance
Lilianne Chaumont, Esq., Chaumont Law
2:00 p.m. – 2:50 p.m.
Growing RMR with Artificial Intelligence (AI)-Powered Security Monitoring
CALIFORNIA ROOM – MEZZANINE
AI, short for Artificial Intelligence, is transforming every industry and those who incorporate it first are becoming the winners and leaving others far behind. How are alarm companies and enterprises navigating the AI hype and squeezing out practical solutions to make their operations more efficient and cost-effective? Join our session to upgrade your security monitoring for the AI era. Learn more about the latest AI technology applications in security monitoring, such as recognizing people, vehicles, weapons, loitering, and such suspicious behaviors accurately. We will walk you through the step-by-step guidelines to implement AI technologies for your current video monitoring systems and show opportunities to increase your Recurring Monthly Revenues (RMR).
Presenters:
Farhat Ali, COO, Sentry AI
Ramesh Sastry, Sentry AI
2:00 p.m. – 2:50 p.m.
How to Win More Customers, Keep Them Longer, And Drive Profits
HUNT ROOM – MEZZANINE
With the increasing demand for home automation, learn how Pro Series can help you integrate and win more customers with ease. With the 3G sunset approaching, learn how to keep your customers longer by turning a service call into an opportunity. Finally, drive more profits by keeping service calls down through remote diagnostics, updates and service planning.
Presenter:
Kent Brust, District Manager N. CA, Resideo Technologies
3:30 p.m. – 3:45 p.m.
ASSOCIATE MEETING
GRAND BALLROOM
Presenter:
Kent Brust, CAA Associates Chair
3:00 p.m. – 3:50 p.m.
The Unbeatable Sales Strategy and Perpetual Retention
CALIFORNIA ROOM - MEZZANINE
Award-winning sales trainer Dallan Labrum teaches you how to turn your sales team into consistent, honorable sales professionals who will reliably feed your business new customers and retain them forever.
Presenter:
Dallan Labrum, PDK
4:00 p.m. –6:00 p.m.
Exhibitor Product Review
GRAND BALLROOM
Got a project? Need a solution? Visit with the leading suppliers of products and services during this special time. Enjoy a beverage at the cash bar.
4:00 p.m. –6:00 p.m.
CAA LARGE COMPANY MEETING
STATE ROOM - MEZZANINE
(Closed Meeting)
4:00 p.m. –4:50 p.m.
CAA Government Affairs Forum
HUNT ROOM - MEZZANINE
Review of the upcoming legislative challenge and opportunities from the CA Government Affirs Committee. Updates from our legislative advocacy in Sacramento and Washington.
Presenter:
Shane Clary, Chair, CAA Government Affairs Committee
Holly Borgmann, Vice President of Government Affairs, ADT Security Services
6:00 p.m. –8:00 p.m.
Gala Opening Exhibits & Reception
GRAND BALLROOM
2:00 p.m. – 2:50 p.m.
So, You Think You Know What Your Company Is Worth: Well, Think Again.
INTERNATIONAL ROOM - MEZZANINE
This session, conducted by Kelly Bond of Davis Mergers & Acquisitions Group, discusses the various and varied elements of putting a value on your company in preparation for an eventual sale. He covers the importance of having accurate records, including attrition numbers, which have a major impact on your company’s worth, as well as other factors. The company is one of the industry’s major business brokers and his team has assisted hundreds of security companies to increase their value. If you are thinking about developing an exit strategy, then this is one workshop you should not miss.
Presenter:
Kelly Bond, Partner, Davis Mergers & Acquisitions
3:00 p.m. – 3:50 p.m.
Trade Up to a Better Software Solution for Your Business
HUNT ROOM - MEZZANINE
Held back by duplicate data entry and systems that don't communicate together? During this interactive walk through we'll take a deep dive into the software and showcase how it can help your business grow. Join simPRO for a quick overview of Job Management Software and how it can help streamline your business operations thus ultimately increasing profits. Job Management Software is one system for Project Management, Inventory Management, Quoting/Invoicing, Scheduling/Dispatching, Reporting and more.
Presenter:
Ben Hedenberg, US Sales Director, simPRO
4:00 p.m. – 4:50 p.m.
The Critical Role of Power in Security
INTERNATIONAL ROOM - MEZZANINE
Power is a vital necessity to ensure that critical devices are always on. Learn more about the critical role power plays in security, and why having the right solution is crucial in everyday security applications. Without power, there is no security.
Presenter:
Daniel Barrera, Director of Marketing, Minuteman Power Technologies
7:30 – 8:45 a.m.
Breakfast & Exhibits
GRAND BALLROOM
Enjoy a hearty breakfast buffet and then mingle, network, and explore the best products and services for the security industry. From advanced communications, to hardware, software, marketing, and more, you'll learn about new offerings from the industry's finest vendors and providers.
8:45 – 10 a.m.
CAA General Session
GRAND BALLROOM
Comprehensive updates on the legislative, legal, and public safety policy issues facing the security industry. Includes reports from SIAC, training, government affairs and legal counsel.
10:30 A.M. – 12:00 P.M.
Life After LTE-What’s Next?
GRAND BALLROOM
In working with dealer/integrator clients over the past few years, there has been laser focus on LTE upgrades, getting through the pandemic, hiring and retention of key employees. However, many integrators have been so totally focused on getting through the LTE push and the pandemic, that they have lost sight of “what’s next”? The LTE Sunset was imposed by others and the industry was reactive for the right reasons. It is time for dealers and integrators to be proactive and set their own course. This presentation will address what great companies are doing to take control of their destiny, plan for their future and outmaneuver their competition. I’ll be using real world analytics, highlighting specific areas of a dealers/integrators business where small changes can yield big rewards. The presentation will specifically feature technology, trends, and actions that owners and managers can implement immediately.
Presenter:
Kirk MacDowell, President, MacGuard Senior Advisors
11:30 a.m. – 1:00 P.M.
CAA Gift & Gab Ladies Luncheon
CIRQUE ROOM - LOBBY
Ladies who lunch will gather for a spectacular luncheon and exchange shopping tips in the city by the bay.
Noon - 1:30 p.m.
Luncheon & Exhibits
GRAND BALLROOM
Enjoy a hearty lunch and then mingle, network, and explore the best products and services for the security industry. From advanced communications, to hardware, software, marketing, and more, you'll learn about new offerings from the industry's finest vendors and providers.
1:30 p.m. - 3:00 p.m
CAA One-on-One
GRAND BALLROOM
Industry leaders go one-on-one with a moderator to discuss trends and impact on the industry.
6 p.m. - 7:30 p.m.
CAA Tribute Reception
VENETIAN ROOM – LOBBY LEVEL
Join the CAA as we celebrate service to the industry and a lifetime of achievement by CAA George A. Weinstock Award Recipient Mike Salk of Reed Brothers Security.
8:45 – 10 a.m
Breakfast & Industry Incorrect
CROWN ROOM – TOWER PENTHOUSE
An informal discussion reviewing the news from the convention and perspective from all aspects of the industry by a diverse panel.
Presenter:
Lessing Gold
Partner
MSK
Featured Sponsors
Presentation of the CAA George A. Weinstock Award to Mike Salk for Lifetime Achievement and Service to Our Industry.
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Mike Salk
Reed Brothers Security
Mike Salk
President
Friday, December 3rd 2021
Please join us Friday, December 3, for the CAA Tribute Reception to honor the 2021 George A. Weinstock recipient Mike Salk, of Reed Brothers Security, for a lifetime of achievement and service to the industry and our associations. In 1981, at the age of 23, Mike started his own business, Central Security, and in 1990 merged with another security business, Reed Brothers Security. Mike has been active in local and state associations including President of the East Bay Alarm Association and currently President of the CAA. He has provided leadership in government affairs and is providing leadership to many ordinance issues with local jurisdictions. We congratulate Mike on a career well served to the advancement of the electronic security industry. The funds raised through the CAA Tribute provide necessary funding to the CAA outreach programs.