Mandatory 10-Digit Dialing Becomes Effective on October 24, 2021 for Multiple States/Area Codes
988 Becomes Available Nationwide on July 16, 2022

Edelstein Gilbert Robson & Smith

The Federal Communications Commission (FCC) has adopted “988” as a new 3-digit number to be used nationwide to reach the National Suicide Prevention and Mental Health Crisis Lifeline, starting July 16, 2022.

  • Wireless customers may dial either 988 or 1-800-273-TALK (8255) to reach the Lifeline now.
  • Landline customers must continue to dial 1-800-273-TALK (8255) to reach the Lifeline until July 16, 2022.
State Area Codes State Area Codes
Alabama 251 Minnesota 218, 952
Alaska 907 Mississippi 662
Arizona 480, 520, 928 Missouri 314, 417, 660, 816
Arkansas 501 Montana 406
California 209*, 530*, 562*, 626*, 650*, 707*, 925*, 949*, 951* Nevada 775
Colorado 719, 970 New Hampshire 603
Delaware 302 New Jersey 856, 908
Florida 321 (Brevard County), 352, 561, 941 New Mexico 505, 575
Georgia 478, 912 New York 516, 607, 716, 845, 914
Guam 671 North Carolina 910
Hawaii 808 Ohio 440, 513
Illinois 309, 618, 708* South Dakota 605
Indiana 219, 574 Tennessee 731, 865
Iowa 319, 515 Texas 254, 361, 409, 806, 830, 915, 940
Kansas 620, 785 Vermont 802
Kentucky 859 Virginia 276, 804
Louisiana 337, 504 Washington 509
Michigan 616, 810, 906, 989 Wisconsin 262, 414, 608, 920

 

For “988” to work for everyone with a telephone number in the below list of area codes, 10-digit local dialing (or 1+10-digit dialing for wireline customers in the area codes below with an asterisk) must be implemented. If your area code is included in the list below, you need to dial the area code for all local calls starting on October 24, 2021.

* 1 + 10-digit dialing is required for landline customers.

What is the new dialing procedure?
To complete all local calls, you need to dial either the area code + telephone number or 1 + area code + telephone number (see above). This applies to all calls within your area code that are currently dialed with seven digits.

Who is affected?
Anyone with a telephone number from the area codes listed above needs to make this change from 7-digit local dialing to 10-digit local dialing (or 1+10-digit local dialing as noted above).

Why is the dialing change needed?
The area codes listed above have a 988 working prefix. Mandatory 10-digit dialing for all local calls in these area codes must be implemented so that 988 can be used as the new 3-digit number to reach the National Suicide Prevention and Mental Health Crisis Lifeline.

When did the dialing change begin?
As of April 24, 2021, you have the ability to dial the area code + telephone number for all local calls and we encourage you to do so. If you forget and dial just 7 digits, your call will still be completed.

Beginning October 24, 2021, you must dial the area code + telephone number (or 1 + the area code + telephone number as applicable) for all local calls. On and after this date, local calls dialed with only 7 digits may not be completed, and a recording may inform you that your call cannot be completed as dialed. If you get this recording, you must hang up and dial again using the area code and the 7-digit number.

Beginning July 16, 2022, dialing “988” will route your call to the National Suicide Prevention and Mental Health Crisis Lifeline.

What do you need to do?
Before October 24, 2021, in addition to changing the way you dial local calls, all services, automatic dialing equipment, or other types of equipment that are programmed to complete calls to 7-digit local numbers will need to be reprogrammed to complete calls to 10-digit (or 1+10-digit) numbers, including the area code. Some examples are: life safety systems and medical monitoring devices, PBXs, fax machines, Internet dial-up numbers, fire or burglar alarm systems, other security systems or gates, speed dialers, mobile or other wireless phone contact lists, call forwarding settings, voicemail services, and other similar functions. Be sure to check your website, personal and business stationery, advertising materials, personal and business checks, contact information, your personal or pet ID tags, and other such items to ensure the area code is included.

What will remain the same?

  • Your telephone number, including current area code, will not change.
  • The price of a call, coverage area, or other rates and services will not change due to this dialing change.
  • What is a local call now will remain a local call regardless of the number of digits dialed.
  • You will continue to dial 1 + area code + telephone number for all long distance calls.
  • You can still dial just three digits to reach 911 (emergency services) and 711 (relay services), as well as 211, 311, 411, 511, 611, or 811 where those services are available in your community.
  • The National Suicide Prevention Lifeline can still be reached by dialing 1-800-273-TALK (8255).

Will you be able to dial 988 without a prefix from a multi-line telephone system?
No, you still will need to dial a prefix first when dialing 988 from a multi-line telephone system, where a prefix is required (for example, dialing 9 first from a hotel or office building multi-line telephone system).

Can you still dial 1-800-273-TALK to reach the National Suicide Prevention and Mental Health Crisis Lifeline?
Yes, you can dial 1-800-273-TALK (8255) to reach the Lifeline now (wireless customers can dial 988 now too). Starting July 16, 2022, everyone can dial either 988 or 1-800-273-TALK to reach the Lifeline.

Is 988 a new area code?
No, “988” is a new 3-digit code that may be used to reach the National Suicide Prevention and Mental Health Crisis Lifeline, starting on July 16, 2022.

Who may you contact with questions?
For more information, please click the Chat with us button at the bottom right corner of this page to contact one of our representatives, or visit the FCC website at
fcc.gov/suicide-prevention-hotline.

Please find below a list of bills we believe may be of interest to you.  A brief digest and the most recent date of amendment are included for each of the bills below. To view a full copy of a bill and its legislative history please click the bill number. If you have any problems viewing the bill, please feel free to call our office.

If upon review you have any questions or concerns, or would like us to track a bill for you please email us or call us at (916) 443-6400.

AB 123
Vetoed: 9/28/2021
Paid family leave: weekly benefit amount.   Current law establishes, within the Unemployment Compensation Disability Fund program, a family temporary disability insurance program, also known as the paid family leave program, for the provision of wage replacement benefits for up to 8 weeks to workers who take time off work to care for a seriously ill family member or to bond with a minor child within one year of birth or placement, as specified. Current law defines “weekly benefit amount” for purposes of both employee contributions and benefits under this program to mean the amount of weekly benefits available to qualifying disabled individuals pursuant to unemployment compensation disability law, calculated pursuant to specified formulas partly based on the applicable percentage of the wages paid to an individual for employment by employers during the quarter of the individual’s disability base period in which these wages were highest, but not to exceed the maximum workers’ compensation temporary disability indemnity weekly benefit amount established by the Department of Industrial Relations. This bill would revise the formulas described above for periods of disability commencing after January 1, 2023, but before January 1, 2025, by redefining the weekly benefit amount to be equal to 65% or 75% of the wages paid to an individual for employment by employers during the quarter of the individual’s disability base period in which these wages were highest, divided by 13, but not exceeding the maximum workers’ compensation temporary disability indemnity weekly benefit amount established by the Department of Industrial Relations, depending on the amount of wages paid to the individual for employment by employers during the quarter of the individual’s disability base period in which these wages were highest.

AB 830
Chaptered: 9/28/2021
Business: Department of Consumer Affairs: licensed professions and vocations.   Under current law, the Department of Consumer Affairs is comprised of various boards, bureaus, commissions, committees, and similarly constituted agencies that license and regulate the practice of various professions and vocations. Existing law requires the Director of the Department of Consumer Affairs to administer and enforce those provisions. This bill would require the director to notify the appropriate policy committees of the Legislature within 60 days after the position of chief or executive officer of any bureau or board within the department becomes vacant, as specified.