2025 Workshops
5/14/2025 Wednesday

9:30 a.m. - 2:00 p.m.
WBFAA BOARD MEETING
Whitewater Boardroom

2:00 p.m. - 2:50 p.m.
CAA REGIONAL PRESIDENTS
(Closed Meeting) Executive Boardroom

3:00 p.m. - 5:30 p.m.
CAA BOARD OF DIRECTORS
(Open to all) Plaza A & B

6:00 p.m.– 7:30 p.m.
CAA WELCOME RECEPTION
Hilton Poolside Bar
5/15/2025 Thursday

7:00 a.m. - Noon
CAA GOLF TOURNAMENT
Escena Golf Club
7 a.m. Check-In & Breakfast
8 a.m. Shotgun Start

AM
NO EVENT

11:30 am - 01:00 pm
WISE MEETING & COMMITTEE
LUNCH - The Terrace Restaurant

01:00 p.m. – 01:50 p.m
TBD
David Berman/Warren H Partin, Alarm.com
(GOLD SPONSOR)

02:00 p.m. – 02:50 p.m.
HARVEY EISENSTADT SALES SYMPOSIUM
PLAZA A & B - Speakers TBA
Moderator: Dean Belisle

03:00 p.m. – 03:25 p.m
Unveiling the Future: IQ Panel 5 & ISC West 2025 Highlights
Presenter name: Michelle Chesnut, DSC/Qolsys/Johnson Controls
Join us for an exclusive workshop, Unveiling the Future of the IQ Panel 5 & ISC West 2025 Highlights, where we will explore the latest innovations in smart security technology. Discover the powerful features of the IQ Panel 5 and get an insider’s look at key takeaways from ISC West.

03:30 p.m. – 04:00p.m
Bosch Solutions for detecting, deterring, and thwarting crimes!
Presenter: Russell Massrey, Bosch Security Systems
Did you know that crimes at ATMs are growing consistently 165% year over year? It shouldn’t be a surprise because criminals can get away with as much as $125,000 from these attacks. The biggest problem we are having catching these criminals is the fact that these crimes can be committed in less than 5 minutes. Too quick for law enforcement to be dispatched and make a capture in most cases. This is where Bosch’s ATM Protection Solution can help. Our integrated technology will detect, and deter criminals from damaging the ATM, and allows for expansion as future crimes evolve. The Bosch intrusion system allows you to build your own intrusion ecosystem within an ATM, then connect a IP camera with built in analytics to help detect loitering at the machine, vehicles going the wrong way, items left behind (in cases of skimming), and many other analytics that come standard on the Bosch IP camera. Once the analytic is engaged it will send a alarm to the alarm panel, just as a motion detector, or door contact would. Then use a output, such as a strobe light, a siren, or IP speaker to thwart activity that will damage the ATM, or lead to theft. This is a great solution for night drop fishing, and vestibule loitering, as well.
Don’t stop at the ATM – this solution is beneficial for many crimes where you need a smart sensor, such as a camera with analytics. This solution is ideal at construction sites to protect tools and other equipment. It is great for detecting fence jumping, protecting HVAC systems for copper pipe theft. The options are endless when you use a system that integrates the capabilities of our encrypted intrusion system with our IP cameras and the plethora of sensors.

04:00 p.m. – 04:50 pm (Plaza C)
Tales from the Trenches: Hear first-hand reports of developing trends in liability and risk management from CAA committee chairs Lilianne G. Chaumont, Esq. and Larry St John, CIC, CRM, as they provide updates from their legal and insurance practices on protecting the alarm industry.
Presenters: Lilianne Chaumont, Esq., Chaumont Law and Larry St John, CIC, CRM, Eclipse Insurance

04:00 p.m. – 04:50 pm
TBD
Presenters: Chris & Connie Moorhead, Dan Van Hart, Ron Lander, WBFAA-(SILVER SPONSOR)

04:00 p.m. – 04:50 pm
Future of Fire Regulations and Strategies using Ai
Lead by Dr. Shane Clary, Sr. Vice President, Government Relations, Bay Alarm Company and Sam Aviles, Honeywell Enterprise | Fire Sales Leader

04:00 p.m. – 04:50 pm
Future of Fire Regulations and Strategies using Ai
Lead by Dr. Shane Clary, Sr. Vice President, Government Relations, Bay Alarm Company and Sam Aviles, Honeywell Enterprise | Fire Sales Leader

04:00 p.m. – 04:50 pm
Alarm communications and Access Control - Where the industry is going and how to look forward.
Jeff Spatz | Digital Monitoring Products

04:45 p.m. – 05:00 p.m.
EXHIBITOR MEETING
Horizon Ballroom

05:00p.m. – 07:00 p.m.
CAA OPENING RECEPTION & EXHIBITS
HORIZON BALLROOM
5/16/2025 Friday

07:30a.m. – 08:45 a.m.
EXHIBITS & BUFFET BREAKFAST
HORIZON FOYER

08:45 am – 10:30 a.m.
GENERAL SESSION
HORIZON BALLROOM
- Includes 27th Scholarship Presentation by Lilianne Chaumont

10:30 am – 11:00 a.m.
EXHIBITS AND BREAK
HORIZON BALLROOM

11:00 a.m. – 12:00 p.m.
The evolution on technology and critical infrastructure protection for a small-medium business
HORIZON BALLROOM
KEYNOTE SPEAKER - CHRISTOPHER HUMPHREYS (CEO/Director - The Anfield Group)
Technology and protecting critical infrastructure and how it has evolved and where it is headed. Multiple regulations and converging processes for technology efficiencies.

11:30 a.m. - 01:00 p.m.
SPOUSES LUNCH
THE TERRACE RESTAURANT

12:00 p.m. – 01:00 p.m
EXHIBITS AND BUFFET LUNCHEON
HORIZON BALLROOM - Lunch & Learn with Joey Rao-Russell
TITLE: AVS-01 Myths: Why It Matters to Your Business and the Future of Alarm Response.

01:00 p.m. - 02:00 p.m
EXECUTIVE SYMPOSIUM
HORIZON BALLROOM
Moderated by Matt Hoffman

02:00 p.m. - 02:25 pm
Supercharge Your Sales: Winning Strategies on LinkedIn for Security Professionals
PLAZA C
Presenter: Audrey Pierson, Audrey Pierson Consulting
Description: Join us for a transformative session where you'll learn to leverage LinkedIn to boost your sales and visibility in the security industry. This presentation will guide you through the essentials of creating a compelling LinkedIn profile and expanding your professional network, whether you're an owner, manager, or salesperson. Discover practical strategies for lead generation, content creation, and integrating LinkedIn into your overall sales strategy. Whether you're looking to refine your digital sales tactics or start harnessing the power of LinkedIn for the first time, this session will equip you with the tools you need to succeed. Don't miss the chance to transform your LinkedIn profile into a powerful asset for your business!

02:00 p.m. - 02:50 p.m
TBD
PLAZA D
Rex Camerino and Keith Trainer, Resideo - (SILVER SPONSOR)

03:00 p.m. - 03:45 p.m
Elevate Your Service: Proactive Client Management with OvrC
Erin Fujioka of ADI, ADI/Snap One - PLAZA C - (SILVER SPONSOR)
ADI | Snap One presents a workshop designed to help you enhance your service offerings and deliver exceptional client value through OvrC. Learn how this powerful remote management platform enables you to proactively monitor and manage your clients' networking and power systems. We'll cover techniques for remote optimization, issue resolution, and performance enhancement, allowing you to minimize downtime and build stronger client relationships. Discover how OvrC can become a cornerstone of your service strategy, driving client loyalty and business growth.

03:00 p.m. - 03:45 p.m
TBD
PLAZA A & B
Presenter: Sarah Wilson/Signal Service - SILVER SPONSORS
Alarm integrators and dealers deploying AI in different aspects of their company-(Solicit the Board - doing it or know of other dealers doing it well and using it?) - Sarah Wilson/Signal Service- - Consider adding ADI/Snap One and Openeye & Reconeyez & AIM SECURITY on this panel/using Ai.

04:00 p.m. - 04:25 p.m
How time and materials service leads to unhappy customers.
PLAZA A & B
Presenter: Matt Tamao, Service Level Advisers
Matthew Tomao is an Army Veteran, and the founder and CEO of Service Level Advisers, a consulting firm that specializes in helping dealers and integrators build and improve their service agreement programs in weeks, not months.

05:30 – 09:00 p.m.
CAA POOLSIDE DINNER BUFFET AND ENTERTAINMENT
5/17/2025 Saturday

08:45 – 10:00 a.m.
BUFFET BREAKFAST: INDUSTRY INCORRECT: Find out who the real experts are and what they really think!
PLAZA A&B
Moderator: Lessing Gold, MSK